Residential fees and charges
We are managing a naturally occurring taste and odour compound (MIB) in the Grahamstown water supply, which may cause earthy or musty flavours for some customers, but the water remains safe to drink.
Learn more hereMost of the prices that we charge are set by the Independent Pricing and Regulatory Tribunal (IPART) based on the efficient costs of providing essential services. IPART sets our prices every three to five years, with adjustments for inflation in between reviews.