Wanting to pay your bill?
You can pay your bill using our secure payment portal.
Our Customer Centre at 36 Honeysuckle Drive, Newcastle will reopen Wednesday 21 May. Thank you for your patience.
Heavy rain is causing widespread wastewater system impacts. We are prioritising workload to respond. If you have internal wastewater surcharge, property damage, safety concerns, or similar urgent situation, please call Hunter Water on 1300 657 000. If not, please call 30 minutes after rain has stopped to report your issue.
Whether you’re looking to pay your bill right now, explore various payment methods, or get a copy of your bill, we’ve got you covered.
You can pay your bill using our secure payment portal.
We’ve set up a variety of payment options to suit your needs and make managing your water bill easy.
View, print and download copies of your bill in My Account anytime, anywhere.
Our bill guide is designed to help you understand your bill, your water usage, and the assistance we offer
To better understand why it is higher than usual, read our tips below to check your bill.
Learn about what residential properties pay for our services.