Supporting our community
We're passionate about supporting local groups to educate and engage with the community about water.
Our Customer Centre at 36 Honeysuckle Drive, Newcastle will reopen Wednesday 21 May. Thank you for your patience.
Heavy rain is causing widespread wastewater system impacts. We are prioritising workload to respond. If you have internal wastewater surcharge, property damage, safety concerns, or similar urgent situation, please call Hunter Water on 1300 657 000. If not, please call 30 minutes after rain has stopped to report your issue.
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We're passionate about supporting local groups to educate and engage with the community about water.
We offer one-off financial grants of up to $10,000 to help deliver water conservation and education projects in the Lower Hunter.
Our goal is to establish a continuing conversation that will enable us to become a valued partner in delivering the aspirations of our region.
We have a range of exciting programs that challenge students to tackle water sustainability issues here in the Lower Hunter and come up with new and innovative ways to help the community use less of our precious resource.
We partner with diverse groups in the community to deliver projects and programs that promote understanding, conversation and action over time.
Our Reconciliation Action Plan is our commitment to move to a place of equity, justice and partnership together.
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We’re excited to share that planning approval was recently received to build a permanent desalination plant at Belmont.
We have completed the $28 million upgrade of the Dungog Wastewater Treatment Works, improving system reliability and the quality of water released to the environment and for irrigation.
We would like to know what you think about what we’re doing and how we’re doing it, about our current projects and initiatives and about how we can all best use our water. To protect it and treasure it.
We value the advice and opinions of our community, so we have implemented a number of community groups in order to keep in touch with the Lower Hunter representative groups.