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Hunter Water
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  • Building and developing

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  • Water and environment

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  • About

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Contact us Current Outages Report a leak Pay your bill Payment Extension Get help paying Understanding your usage My Account
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Managing water taste and odour

We are managing a naturally occurring taste and odour compound (MIB) in the Grahamstown water supply, which may cause earthy or musty flavours for some customers, but the water remains safe to drink.

Learn more here
Outages Water outages Report leak Contact

Water and environment

We collect, treat and deliver drinking water to our customers and then transport, treat and dispose of the region's wastewater.

Water and environment - View current outages

Your water supply

  • Current outages
  • Report a water leak
  • Water storage levels
  • Your water service
  • Dams and catchments
Your water supply - Learn more

Water quality

  • Protecting our water supply
  • What's in your water
  • Water quality issues
  • Wastewater quality
  • Beach water quality
  • Environmental monitoring
Water quality - Learn

Water conservation

  • Save water in your home
  • Save water in the garden and outdoors
  • Rainwater tanks
  • How to save water in business
  • Water in the Lower Hunter
Water conservation - Water conservation

Sustainability

  • Sustainable Development Goals
  • Climate change action
  • Sustainable energy
  • Recycling and reuse
  • Partnering with community and industry
Sustainability - Learn more

Your sewer service

  • Sewer blockages
  • About your sewer service
  • Stop problems occurring
  • Service location plans
  • Wastewater systems
Your sewer service - Learn more

Stormwater

  • Our stormwater network
  • Keeping stormwater clean
  • Illegal stormwater connections
  • Stormwater amenity improvements
Stormwater - Learn more

Smart Water Choices

These simple, everyday choices will help our community maintain the great water saving behaviours demonstrated during water restrictions. Smart Water Choices apply to everyone in the Lower Hunter.

Smart Water Choices - Learn more

Where does my water come from?

Our dams, sandbeds, and rivers in the Lower Hunter give us clean drinking water. You can learn where each of these water sources is and discover some interesting facts about them.

Water sources - Learn more
  • Accounts and billing
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We acknowledge the Traditional Custodians of the land on which we operate and recognise their continuing connection to land, waters and culture.
We pay our respects to their Elders past, present and emerging.
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