Your water service

Learn about your water service as a property owner, including maintenance and repairs of the water meter, path tap and pipes.

Your property's water meter is essential for us to accurately measure and charge for your water use every four months. Learn about the meter, including the type, how to read and how to detect leaks and how to have it tested.

What to do if you are experiencing a problem with your water supply, including no water, dirty water, high or low pressure or unusual taste or smell

We need to access the water meter to provide accurate and timely meter readings to make sure you are billed correctly and should we need to exchange the water meter.

Find out how you can apply for individual metering for a Strata Title or Community Title property.

If we are unable to access the water meter, you can easily submit your property's water meter reading to us online.