How can we help you?

View current outages, faults or report a leak.

Manage your account, bills, payments and meter readings.

Leaks, water service or water quality problems.

Report sewer overflows, blockages or stormwater problems.

Meter leaks, damage, testing and turning water off.

Submit applications, get plans stamped and connect services.

Account changes for buyers, sellers and tenants.

Can't find what you're looking for? We're here to help.

Water outages, faults and leaks

View current outages, faults or report a leak.

No water?

If you have no water or low water flow, check our outage map to see if a fault has been reported in your area.

View current Water Outages

Report a leak

If you see a slow but steady flow of water, pooling water, damp ground or a leaking water meter report a leak.

Report a water leak

Looking for something not mentioned above?

Our contact details

General enquiries

1300 657 657 – 8am-5pm Monday to Fri

TIS National interpreter service

Call: 131 450 and ask for Hunter Water.

International callers

Call: +61 2 4907 7400

Complaints and feedback

Make a complaint
Give us feedback

Our address

36 Honeysuckle drive
Newcastle, NSW 2300
View on map

Postal address

Hunter Water
PO Box 5171, Newcastle, 2302

Accounts and billing

Manage your account, bills, payments and meter readings.

Looking for something not mentioned above?

Our contact details

General enquiries

1300 657 657 – 8am-5pm Monday to Fri

TIS National interpreter service

Call: 131 450 and ask for Hunter Water.

International callers

Call: +61 2 4907 7400

Complaints and feedback

Make a complaint
Give us feedback

Our address

36 Honeysuckle drive
Newcastle, NSW 2300
View on map

Postal address

Hunter Water
PO Box 5171, Newcastle, 2302

Water supply and quality issues

Leaks, water service or water quality problems.

Looking for something not mentioned above?

Our contact details

General enquiries

1300 657 657 – 8am-5pm Monday to Fri

TIS National interpreter service

Call: 131 450 and ask for Hunter Water.

International callers

Call: +61 2 4907 7400

Complaints and feedback

Make a complaint
Give us feedback

Our address

36 Honeysuckle drive
Newcastle, NSW 2300
View on map

Postal address

Hunter Water
PO Box 5171, Newcastle, 2302

Sewer issues and stormwater

Report sewer overflows, blockages or stormwater problems.

Looking for something not mentioned above?

Our contact details

General enquiries

1300 657 657 – 8am-5pm Monday to Fri

TIS National interpreter service

Call: 131 450 and ask for Hunter Water.

International callers

Call: +61 2 4907 7400

Complaints and feedback

Make a complaint
Give us feedback

Our address

36 Honeysuckle drive
Newcastle, NSW 2300
View on map

Postal address

Hunter Water
PO Box 5171, Newcastle, 2302

Water meters

Meter leaks, damage, testing and turning water off.

Looking for something not mentioned above?

Our contact details

General enquiries

1300 657 657 – 8am-5pm Monday to Fri

TIS National interpreter service

Call: 131 450 and ask for Hunter Water.

International callers

Call: +61 2 4907 7400

Complaints and feedback

Make a complaint
Give us feedback

Our address

36 Honeysuckle drive
Newcastle, NSW 2300
View on map

Postal address

Hunter Water
PO Box 5171, Newcastle, 2302

Building, property or land development

Submit applications, get plans stamped and connect services.

Looking for something not mentioned above?

Our contact details

General enquiries

1300 657 657 – 8am-5pm Monday to Fri

TIS National interpreter service

Call: 131 450 and ask for Hunter Water.

International callers

Call: +61 2 4907 7400

Complaints and feedback

Make a complaint
Give us feedback

Our address

36 Honeysuckle drive
Newcastle, NSW 2300
View on map

Postal address

Hunter Water
PO Box 5171, Newcastle, 2302

Buying, selling or moving

Account changes for buyers, sellers and tenants.

Looking for something not mentioned above?

Our contact details

General enquiries

1300 657 657 – 8am-5pm Monday to Fri

TIS National interpreter service

Call: 131 450 and ask for Hunter Water.

International callers

Call: +61 2 4907 7400

Complaints and feedback

Make a complaint
Give us feedback

Our address

36 Honeysuckle drive
Newcastle, NSW 2300
View on map

Postal address

Hunter Water
PO Box 5171, Newcastle, 2302

Contact us

Can't find what you're looking for? We're here to help.

Our contact details

General enquiries

1300 657 657 – 8am-5pm Monday to Fri

TIS National interpreter service

Call: 131 450 and ask for Hunter Water.

International callers

Call: +61 2 4907 7400

Complaints and feedback

Make a complaint
Give us feedback

Our address

36 Honeysuckle drive
Newcastle, NSW 2300
View on map

Postal address

Hunter Water
PO Box 5171, Newcastle, 2302