Who we are

Hunter Water is proud of the important and significant contribution we make to the health, wellbeing and prosperity of our region.

Initially established in the 1880’s to protect public health for the City of Newcastle, we have
grown to be the trusted provider of high quality
water services for a population of over 630,000
across the Lower Hunter region.

We're committed to ...

We are here for our customers and community

We exist to deliver safe, reliable, high quality water services every day to meet the diverse and changing needs of our customers and community.

We are passionate about water

We apply our diverse expertise and deep experience to get the best out of the water assets and operating systems that we manage, delivering efficient and
effective water services for today and innovative
solutions for tomorrow.

We care about our people

We look after our people and their wellbeing, foster curious learners, build future leaders, and ensure that everyone has the opportunity to be their best and grow.

We aspire to be trusted partners

We listen, we engage and we work collaboratively with our stakeholders, partners, customers and community to deliver on our commitments and create desirable outcomes for all.

We are champions for a sustainable future

We actively lead the way on sustainable supply and
use of water, protecting the health and wellbeing of
people and the environment, and creating a positive
legacy for future generations.