A main water meter
A main water meter allows property owners to measure their own individual water usage and be charged for the water they use.
Water meters
There are two types of water meter configurations that are detailed below.
A sub or check meter
A sub or check meter system allows multi-unit property owners to measure their own individual water usage and be charged for their respective water consumption.
Installation of water meters
Our requirements for the installation of water meters include:
- The water meter assembly must be installed square to the water main, in line with the tapping.
- Pre-laid water services may be installed in a parallel position to the adjoining property.
- All meters must be fitted in the upright and horizontal position.
- Location of water meters inside a development must be approved by us.
- We do not allow water meters to be installed in pits or external to the property boundary.
Accessibility of water meters
Our requirements for the accessibility of water meters include:
- The water meter assembly must be within one metre of the property boundary that fronts the water main.
- The water meter assembly must be fully supported with minimum ground clearance of 150mm, and should not be greater than 300mm from the finished ground level to the base of the water meter assembly (where the Backflow prevention device is a Reduced Pressure Zone type, a minimum 300mm to the device vent is required).
- The water meter assembly pipes must not be encased in concrete surrounds.
- Water meters must be readily accessible for reading, maintenance and replacement.
Damaged water meters
If your water meter has been damaged and you need a replacement meter, a licensed plumber is required to repair your water service and affix a spacer on the meter frame. You or the plumber can complete our Damaged Meter Replacement Form.
Are you undertaking separate metering for a Community or Strata title development?
View our information to assist hydraulic engineers, architects, developers and plumbers to prepare the development for metering of individual units or lots within a Community or Strata title schemes.
Thirsty for more advice?
If you need more advice on water meters and sub metering, get your questions answered by contacting our team.