Vacuum sewer systems
We operate vacuum sewerage systems located in:
- Dora Creek - Lake Macquarie City Council area
- Sandgate (small system) - Newcastle City Council area
Only our employees or persons authorised by us are allowed access to the vacuum sewage collection chamber. The vacuum sewage collection chamber may be located within, or external of, the property boundary.
What you need to know
If the property owner, builder or managing agent is to make the application to connect, it is your responsibility to ensure all applications have been submitted and inspections booked prior to any physical water connection works.
Resources
Connecting to a vacuum sewer system
Follow our three step process to connect a vacuum sewer system:
Disconnecting from a vacuum sewer system
Where a property’s sewer service has become redundant, or is not to be redeveloped and becomes disused in a vacuum sewer system area, it can be disconnected from our sewer system. Disused sewer services are to be sealed off at the point of connection using approved materials in the accordance with AS/NZS3500.2 Plumbing and Drainage and our requirements.
What you need to know
You may disconnect a customer from our services if they have complied with all applicable health, environmental and local council regulatory requirements and you have submitted an applications and booked inspection dates.
Follow our three step process to disconnect a vacuum sewer system:
Sewer soffit requirements
The soffit is the highest point of the internal surface of a pipe. There are minimum measurements between the soffit of the sewer main and the spill level of the overflow relief gully (ORG).