Quick links and help guides
Make the switch to My Account!
Have your bill delivered straight to your inbox and manage your account online with My Account. You can also view, pay or download your bills and update your contact details. To register all you need is a copy of your Hunter Water bill.
How to do business with us
There are plenty of ways you can do business with us such as submitting applications and paying your bill online, contacting us via phone, email or web chat or visiting our Customer Service Centre in Newcastle.
Bogus and unauthorised callers
If you receive a visit, phone call or email from somebody claiming to be from Hunter Water and you have suspicions about the reason for their contact here's what to do.
Customer service centre
Temporarily closed due to COVID-19.