Contact us

1300 657 657

Mon - Fri 8am - 5pm

+61 2 4081 5700

Calling from outside Australia

There are plenty of other ways you can continue doing business with us such as online applications, paying your bill online and contacting us via phone, email or web chat.

Where this support and advice cannot be provided, face to face appointments can be made to visit our Customer Support Centre at Newcastle. At this point in time, our regional centres at Maitland and Speers Point remain closed. Request appointment now.

We strive to protect the security of our customers, especially from unauthorised callers and impersonators visiting your home or business.

Here's what to do if you receive a visit, phone call or email from somebody claiming to be from Hunter Water and you have suspicions about the reason for their contact.