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How to do business with us

There are plenty of ways you can do business with us such as submitting applications and paying your bill online, contacting us via phone, email or web chat or visiting our Customer Service Centre in Newcastle.

Bogus and unauthorised callers

If you receive a visit, phone call or email from somebody claiming to be from Hunter Water and you have suspicions about the reason for their contact here's what to do.

Customer service centre

Map of 36 Honeysuckle Drive
Newcastle
Australia

Newcastle

8:30am - 5.00pm (Monday - Friday)