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Manage your bills anywhere, anytime with My Account
My Account lets you:
- View, pay and download a copy of your bills
- Take control over your bill payment – pay in full when due with direct debit, or set up weekly, fortnightly or monthly payments with Easy Pay. You can update or cancel anytime.
- Check your balance and when your bill is due
- Update your contact details
- Request more time to pay
For your security, My Account uses two-step verification to confirm it is you logging in each time.
Bogus and unauthorised callers
If you receive a visit, phone call or email from somebody claiming to be from Hunter Water and you have suspicions about the reason for their contact here's what to do.
Customer service centre
Newcastle
Business hours - 8:30am - 4pm