Skip to Main Content

Outages Water outages Report leak Report a leak Contact Contact us

Hunter Water

Accounts and billing

Paying your bill

Pay now

Payment options

Get copy of bill

Your Hunter Water bill explained

High Hunter Water bill?

Residential fees and charges

My Account

Register for My Account

Log in to My Account

My Account help guide

Get help paying

Smaller, regular payments

Payment extension

Personalised support

Family violence support

Pension rebate

Concessions for medical conditions

Manage your account

Update your details

Account balance

Payment refund

Submit a meter reading

Managing agent and real estate requests

Authorised representatives

Service delivery rebates

Protecting your information

Buying and selling a property

Solicitors and conveyancing

Buying a property

Selling a property

Agents, landlords and tenants
Business

Managing trade waste

Tankered waste

Best practice guidelines

Business pricing, fees and charges

Standpipes and water carriers

Submit a standpipe reading

Standpipe inspection form

Water carrier inspection form

Approved standpipe fill locations

Saving water

Hospitality

Landscaping and nurseries

Construction

Manufacturing

Primary industry

Water efficiency management plans
Building and developing

Builders and home owners

Building plan stamping

Building a new house or renovating

Adding a second dwelling

Building townhouses

Building over pipes and easements

Subdividing land

Developers

Property self service portal

Land development

Section 50 certificate

Complex works

Developer deeds

Developer charges

Growth infrastructure

Accredited suppliers

Plumbers

Connecting and disconnecting

Water meters

Trade waste

Backflow prevention

Hydraulic design assessment process

Recycled water plumbing

Plumber resource centre

Sewer soffit requirements

Dial before you dig

Drawings, plans and specifications

Water and sewer design manuals

Standard technical specifications

Standard drawings

Building and development fees

Development services fees

Technical services fees

Trade waste fees

Connection and metering fees
Water and environment

Your water supply

Current water outages

Report a water leak

Water storage levels

Your water service

Water sources

Water quality

Protecting our water supply

Wastewater quality

Beach water quality

Environmental licence monitoring

Water conservation

Saving water in the home

Save water in your business

Water in the Lower Hunter

Sustainability

Sustainable Development Goals

Climate change action

Sustainable energy

Environmental management

Recycling and reuse

Your sewer service

Sewer blockages

Stop sewer problems occurring

Service location plans

Wastewater systems

Stormwater

Our stormwater network

Keeping stormwater clean

Stormwater connections on your property
About

Our business

What we do

Who we are

Information for suppliers

Access to Hunter Water land

Community

Projects in your area

Have your say

Supporting our community

Community engagement

Careers

Current vacancies

Our people

Career pathways

Inclusion and diversity

Schools and resources

Caring for our waterways

Catchment Care

Let's Love Water Show

Waterworld

Young Water Warriors

Publications

Newsroom and media

Reports and publications

Policies and standards

IPART and pricing proposals

Contact us Current Outages Report a leak Pay your bill Payment Extension Get help paying Understanding your usage My Account

My Account (water bills/accounts)
Property Portal (building/development applications)

Outages Water outages Report leak Contact

Knowledge centre section navigation

Bills and payments
Moving house
Building and renovating
Sewer problems
I have a sewer overflow on my property or I can see a sewer overflow on the street
I can smell sewer odour
Your water service and usage
Water supply problems

Home
Knowledge centre

Bills and payments

Quicklinks and help guides

Pay my bill
Get help to pay your bill
Register or log in to My Account
Explain my bill
Set up direct debit in My Account
Claim a pension rebate
Update my details
I need a copy of my bill

Can't find what you're looking for? Visit our Managing your account section.

Was this information helpful?

Accounts and billing
My Account
Paying your bill
Get help paying
Manage your account
Buying and selling a property

Water & environment
Your water supply
Water quality
Smart Water Choices
Your sewer service
Sustainability
Stormwater

About us
Our business
Reconciliation Action Plan
Careers
Schools and resources
Publications

We acknowledge the Traditional Custodians of the land on which we operate and recognise their continuing connection to land, waters and culture.
We pay our respects to their Elders past, present and emerging.

Contact us
Privacy statement
Copyright and disclaimer

© Copyright 2025 Hunter Water Corporation