Trade wastewater application and deed
Your application and deed outline the terms and conditions trade wastewater discharge will be accepted.
Our Customer Centre at 36 Honeysuckle Drive, Newcastle will reopen Wednesday 21 May. Thank you for your patience.
Heavy rain is causing widespread wastewater system impacts. We are prioritising workload to respond. If you have internal wastewater surcharge, property damage, safety concerns, or similar urgent situation, please call Hunter Water on 1300 657 000. If not, please call 30 minutes after rain has stopped to report your issue.
Trade wastewater is any liquid waste generated from any non-residential property (commercial or industrial, business, trade or manufacturing process) regardless of whether the wastewater is discharged to sewer or transported by tanker to one of our wastewater treatment plants.
Only trade wastewater which complies with specific guidelines may be discharged into our sewerage system.
Your application and deed outline the terms and conditions trade wastewater discharge will be accepted.
Pre-treatment facilities may include grease arrestors, oil separators, cooling pits, lint traps and dilution pits.
It's important for us to ensure compliance with the conditions for discharge to our sewerage system.
A quick way to find resources relevant to you.
In some circumstances we accept contaminated surface or groundwater to our sewerage system under strict controls.
Learn more about our requirements for discharging cooling tower water into our sewerage system.