Smaller, regular payments
Use Easy Pay to pay your bill in smaller amounts – weekly, fortnightly or monthly.
You can set up Easy Pay to come out on your pay day, making it easier to budget and avoid bill shock.
Why choose Easy Pay?
- Set up online with My Account
- Match instalments to your pay day
- Helps reduce bill shock
- No set up fees
- Interest-free
Set up Easy Pay to stay on top of your Hunter Water Account
Don’t have a My Account yet? It’s quick and easy to register.
Already signed up? You can set up Easy Pay direct debit in just a few steps.
Need help getting started or prefer to use BPAY? Call us on 1300 657 657 (Monday to Friday, 8am - 5pm).
How it works
Hunter Water sends your water bill every four months – not every three months like many other suppliers.
With Easy Pay, we calculate your instalment amount based on your payment frequency – weekly, fortnightly or monthly – and your past 12 months of water usage and service charges. You will still receive a statement every four months so you can track your usage.
Each year – on the anniversary of your Easy Pay setup – we review your account and let you know if any changes are needed.
What is My Account?
My Account is a secure online service that helps you manage your Hunter Water account anywhere, anytime. As well as staying on top of your water bills, you can:
- See your current bill and check past payments
- Check your account balance and due date
- Set up Easy Pay or direct debit to make payments easier
- Ask for more time to pay
Personalised payment support
If you are having trouble paying your Hunter Water bill, we offer a range of support options, tailored to your situation.
There are many ways we can help. The first step is to get in touch – in whatever way feels most comfortable for you.
- Call us on 1300 657 657 (Monday to Friday, 8am – 5pm)
- Use Live Chat during business hours
- Send us an email