Planning for our water future

We are planning now to ensure our region has a secure and adaptable water system, now and for future generations.

Make the switch!

Have your bills delivered straight to your inbox and manage your account online with My Account. It’s paperless, available 24/7, and the smarter way to pay!

Little habits make big changes

If you're thoughtful you can really make things go a long way, especially water.

Support for our customers

We're here to support our customers financially affected by these uncertain times.

Respect the Throne

Only flush the 3 p's, toilet paper, poo or pee! Wiping with anything else? BAG it and BIN it!

Smart Water Choices now apply

These simple, everyday choices will help our community maintain the great water saving behaviours demonstrated during water restrictions.

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We're here for you

Our workforce provides essential water and sanitation services following strict COVIDsafe protocols. We're here to support our customers financially affected at this time by giving you more time to pay, interest free payment relief and flexible payment options.

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Respect the Throne

We treat wastewater from over 250,000 properties in the lower Hunter, so what you flush down the toilet, drain or sink can make a big difference.

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Water Storage Levels

Water Storage Levels

Did you know?

Our treatment plants include robust processes to ensure that treated drinking water is of a very high quality and complies with the Australian Drinking Water Guidelines.