Request a payment extension

If you need more time to pay your bill, we can extend the date your bill is due to be paid..

You will need to accept the following terms and conditions when completing the form below.

Your contact details

Preferred contact method

Property details



I/we understand and acknowledge the following:

  • I am the owner or authorised representative for the above noted accounts and/or properties.
  • I acknowledge that I have received, read, and accept the terms of the Hunter Water Privacy Statement.
  • I have read and accept the terms and conditions above.
  • I declare that the information I have provided in this form is true and correct to the best of my knowledge.

Any information you provide us in this form will not be used for any other purpose. View our Privacy Statement for more details.

Serious financial hardship?

If you are experiencing serious financial hardship, let us know. We can offer direct assistance to customers experiencing financial difficulties such as a payment plan to help you pay your bill in instalments.

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