Buying a property
Here you'll find out how to update ownership details and pay water fees from the time of sale right up to your first bill.
Our Customer Centre at 36 Honeysuckle Drive, Newcastle will be closed tomorrow due to the predicted wet weather, to help everyone stay safe and avoid unnecessary travel. We apologise for any inconvenience.
Whether you are buying, selling or moving, we want to make it really simple for you to manage your water service. We've got everyone covered, with information for buyers and sellers, as well as managing agents and tenants.
Here you'll find out how to update ownership details and pay water fees from the time of sale right up to your first bill.
Read our advice on changing your property ownership details, paying current water fees and cancelling automatic payments.
Access online services for conveyancing needs or apply directly to us.
Read what your responsibilities and obligations are when it comes to water service and usage charges as a managing agent, landlord or tenant.