News and media
Stay in touch with the latest news and media releases released by Hunter Water.
Our Customer Centre at 36 Honeysuckle Drive, Newcastle will reopen Wednesday 21 May. Thank you for your patience.
Heavy rain is causing widespread wastewater system impacts. We are prioritising workload to respond. If you have internal wastewater surcharge, property damage, safety concerns, or similar urgent situation, please call Hunter Water on 1300 657 000. If not, please call 30 minutes after rain has stopped to report your issue.
Our Corporate Strategy builds on our strong track record to provide an ambitious blueprint to create a sustainable water future for all.
Stay in touch with the latest news and media releases released by Hunter Water.
We’re committed to transparency in the things we do, especially through our reports and publications.
Take a closer look at a range of regulatory, environmental and operational reports, including our monthly drinking water quality reports.
We make decisions on everything from customers, pricing, building applications and the environment to how we manage our business.
Most of the prices that we charge are set by the Independent Pricing and Regulatory Tribunal (IPART) based on the efficient costs of providing essential services.
We believe it is important to keep our customers well informed and confident with the services we provide. Learn more about our customer information.