Account balance
It's easy to log in to My Account and check your balance fast. When you pay your bill in full, your balance goes back to zero until the next time we read your meter.
Our Customer Centre at 36 Honeysuckle Drive, Newcastle will reopen Wednesday 21 May. Thank you for your patience.
Heavy rain is causing widespread wastewater system impacts. We are prioritising workload to respond. If you have internal wastewater surcharge, property damage, safety concerns, or similar urgent situation, please call Hunter Water on 1300 657 000. If not, please call 30 minutes after rain has stopped to report your issue.
It's easy to log in to My Account and check your balance fast. When you pay your bill in full, your balance goes back to zero until the next time we read your meter.