My Account

Have your water bill delivered to your inbox and manage your Hunter Water account online anytime using My Account.

View your account balance, pay or download your bills, update your contact details or request a payment extension.

For your security, My Account uses two-step verification to confirm it is you logging in each time.

How to register

You’ll need a:

  1. recent Hunter Water bill
  2. valid email address
  3. device for receiving a login code (by SMS or authenticator app).

You can also register using your pre-authenticated Facebook or Google social media account to auto log in.

You’ll need to enter your account details exactly as shown on your water bill:

account name number and postcode image

Understand the My Account terms and conditions including the information we collect and how we manage it in line with our Privacy Statement.

Managing agents or real estates

If you are a managing agent or real estate, and would like to have client bills sent via email, submit your details.

Help using My Account