How we protect our water supply

We pride ourselves on managing a water supply that meets the Australian Drinking Water Guidelines. Read about the robust preventative measures we have in place to protect this drinking water quality and public health.

What’s in your water

Our supply is clean, safe and produced at the most optimal quality for our customers. Find out just what's in our water, and how we treat it so that it meets the standards outlined in the Australian Drinking Water Guidelines.

How we test our water quality

Our drinking water quality program allows us to carefully and thoroughly monitor our supply. See how we test our drinking water using a National Association of Testing Authorities (NATA) accredited lab to ensure that our customers are receiving the best water possible.

Additional Information

Guidelines for drinking water quality

We follow comprehensive guidelines to protect drinking water and ensure that it is high quality when it reaches our customers' taps. Read a rundown of our drinking water quality, including how it meets microbiological, physical and chemical requirements.

Water Quality

We take a holistic approach to managing our water quality from source to tap, ensuring we deliver high quality water to our customers while protecting the environment.