Construction water service connections and disconnections

A construction water service is an interim water supply for a development during the construction phase whilst the permanent water service is being designed and/or processed. All construction water services require formal approval from us, therefore prior submission of why the construction water service is required must be submitted.

Construction water services are limited to a 20mm water main drilling, 20mm property water service and a 20mm water meter, and must incorporate a 'high hazard' site containment backflow prevention device which is registered with Hunter Water.

A construction water service connection or disconnection application may be submitted by the property owner, or a person that has authority to act on behalf of the property owner (e.g. plumber, builder, managing agent).

What you need to know

If the property owner, builder or managing agent is to make the application to connect, it is your responsibility to ensure all applications have been submitted and inspections booked prior to any physical water connection works.

Resources

Connecting a construction water service

Follow our three step process to connect a construction water service.

  • Step 1: Submit an application

    To complete the application, you will need the following information:

    • The size of your private water service (standard residential size is 20mm).
    • The size of the drilling to the water main (20mm or 25mm).
    • If you are an accredited driller and doing the drilling for your customer, you are required to nominate the date and approximate time the drilling will be conducted.
    • Your licence number, name and contact details.
    • Book inspection dates for the connection works.
    • The date when the water meter frame will be ready for our meter contractors to install the meter. This should be within 24 hours of the water connection.

    This process must take place no more than two weeks prior and a minimum two days prior to making the physical connection to water and/or sewer.

    At the application stage you will be notified of any special considerations applicable for the water connection/s. For example pre-laid water service and any drilling requirements.

  • Step 2: Connect the water service

    The water service is to be installed in compliance with our requirements and the water meter frame constructed incorporating a metallic water meter spacer ready for our contractor to carry out the water meter installation.

    Construction water services must incorporate a 'high hazard' site containment backflow prevention device (or RPZD) which is registered with us upon connection.

  • Step 3: Inspection of the water connection

    We conduct random inspections of water connections to ensure compliance with our standards. The licensed plumber must ensure all works comply with our Water Services Connection Standard and the Plumbing Code of Australia. This includes pressure testing of water services at 1500 kPa for a period of not less than 30 minutes as per AS/NZS3500.

Disconnecting from our water supply

Follow our three step process to disconnect a construction water service.

  • Step 1: Submit an application

    To complete the application, you will need the following information:

    • Your licence number, name and contact details.
    • Book inspection dates for the connection works.
    • Return the water meter/meters applicable to the service to be disconnected.

    This process must take place no more than two weeks prior and a minimum two days prior to making the physical disconnection of water.

  • Step 2: Disconnect the water service

    Where the property water service with a 20mm/25mm drilling to the water main is no longer required, it must be capped off at the main tap (water main) with an approved cap and/or approved fittings.

    The 'high hazard' site containment backflow prevention device (or RPZD) must be unregistered with upon disconnection.

  • Step 3: Inspection of the disconnection

    We conduct random inspections of water disconnections to ensure compliance with our standards. The licensed plumber must ensure all works comply with our Water Services Connection Standard and the Plumbing Code of Australia.

Thirsty for more advice?

If you need more advice on water meters and sub metering, get your questions answered by contacting our Technical Services team.