Hydraulic design assessment and pressure application
You can now submit your hydraulics design assessment and statement of available pressure application via our Property Self Service Portal.
Our Customer Centre at 36 Honeysuckle Drive, Newcastle will reopen Wednesday 21 May. Thank you for your patience.
Heavy rain is causing widespread wastewater system impacts. We are prioritising workload to respond. If you have internal wastewater surcharge, property damage, safety concerns, or similar urgent situation, please call Hunter Water on 1300 657 000. If not, please call 30 minutes after rain has stopped to report your issue.
A complete list of all applications and guidelines.
You can now submit your hydraulics design assessment and statement of available pressure application via our Property Self Service Portal.
You can now submit your applications for pump to sewer, tee and valve installations or removal, trade waste facility upgrade, water meter resize and additional meter assessment via our Property Self Service Portal.
You can now submit your applications for services connection and disconnection via our Property Self Service Portal.
Need help to lodge your application? Watch our help videos
Complete this form if your client's water meter has been damaged and a replacement meter is required.
Are you interested to know what sewer assets or easements may be on your property?
Complete this form if you are the Owners Corporation of a strata title development and wish to apply for separate (individual) metering.
Learn how to lodge a water and/or sewer connection application
Learn how to lodge a water and/or sewer disconnection application
Learn how to lodge a pre-laid services drilling (minor works) application