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Newcastle Customer Centre reopens Wednesday 21 May

Our Customer Centre at 36 Honeysuckle Drive, Newcastle will reopen Wednesday 21 May. Thank you for your patience.

Wet weather update

Heavy rain is causing widespread wastewater system impacts. We are prioritising workload to respond. If you have internal wastewater surcharge, property damage, safety concerns, or similar urgent situation, please call Hunter Water on 1300 657 000. If not, please call 30 minutes after rain has stopped to report your issue.

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News and Updates

Keep up to date with everything water, in the Hunter.

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Year All Year

Water and wastewater systems update

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Hunter Water welcomes IPART’s Draft Report into 2025-2030 Pricing Proposal

Hunter Water welcomes IPART’s Draft Report into 2025-2030 Pricing Proposal

08 Apr 25

Hunter Water strengthens water security with reservoir upgrades across the region

Hunter Water strengthens water security with reservoir upgrades across the region

24 Mar 25

Make a splash! Share your love for water this World Water Day with Hunter Water’s student competition

Make a splash! Share your love for water this World Water Day with Hunter Water’s student competition

13 Mar 25

New shared pathway opens in Belmont South, enhancing community connection

New shared pathway opens in Belmont South, enhancing community connection

05 Mar 25

Dive into Love: Love Water Grants Program makes a splash in 2025!

Dive into Love: Love Water Grants Program makes a splash in 2025!

13 Feb 25

A statement from Darren Cleary

A statement from Darren Cleary

10 Feb 25

Update: Hunter Water returns to normal operations following recent wet weather event

Update: Hunter Water returns to normal operations following recent wet weather event

21 Jan 25

Update: Hunter Water monitoring Chichester Dam water level

Update: Hunter Water monitoring Chichester Dam water level

18 Jan 25

4:00p.m. Hunter Water crews continue to monitor the network as water supply is restored

4:00p.m. Hunter Water crews continue to monitor the network as water supply is restored

17 Jan 25

6:00p.m. Water supply update and swimming advice

6:00p.m. Water supply update and swimming advice

16 Jan 25

Water supply being restored after widespread power outages

Water supply being restored after widespread power outages

16 Jan 25

Splashes of Art: Hunter Water channels creativity and design into Throsby Creek Surrounds

Splashes of Art: Hunter Water channels creativity and design into Throsby Creek Surrounds

19 Dec 24

First sod turned as construction kicks off at Hunter Water's Desalination Plant in Belmont

First sod turned as construction kicks off at Hunter Water's Desalination Plant in Belmont

17 Dec 24

Logs lead the way as riverbank rehabilitation progresses on the Williams River

Logs lead the way as riverbank rehabilitation progresses on the Williams River

09 Dec 24

Hunter Water continues to supply safe drinking water

Hunter Water continues to supply safe drinking water

22 Oct 24

Hunter Water flicks the switch on its largest renewable energy project

Hunter Water flicks the switch on its largest renewable energy project

01 Oct 24

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