Information for suppliers

Our suppliers have an important role to play in helping us achieve our vision and purpose.

Commercial and Procurement Policy

Our Commercial and Procurement Policy ensures consistent and commercially sound procurement and contract management practices to safeguard probity and achieve value for money, while maintaining alignment with our values and strategic priorities.

Our practices align with the NSW Government Procurement Guidelines which requires that we assess value for money across all of our procurement across both financial and non-financial factors such as:

  • alignment to Hunter Water’s Values and Towards 2024 Strategy such as safety, sustainability, environment, local supply, innovation, ea. quality and quantity of the goods or services;
  • fitness for purpose;
  • the supplier’s relevant experience and performance history;
  • environmental sustainability of the proposed goods and services such as energy efficiency, environmental impact and use of recycled products;
  • whole-of-life costs of the goods or services.


All new tenders issued by us are advertised on our online tendering system, Tenderlink.

Tenderlink allows registered suppliers and contractors to view and receive email updates of relevant tenders as they become available, as well as lodge tenders online, and request and download documentation.

Supplier Partnership Principles

Our Supplier Partnership Principles (SPP) articulate our values, principles, behaviours and business practices to our suppliers.

The SPP is intended to be a mutually beneficial arrangement with our suppliers to obtain better value for money outcomes via shared goals and behaviours. It's the framework we apply to ensure our suppliers meet at least the minimum mandatory requirements across safety, health and wellbeing, environment, sustainability, and supplier due diligence hurdle criteria to qualify as a supplier via the following assessment schedules:


Ensuring the health and welfare for any persons undertaking work for Hunter Water is our focus. Our Supplier User Guide sets out the minimum Work Health and Safety obligations that suppliers need to follow.


Need more information?

If you are currently doing or interested in doing business with us, please see our Purchase Order Terms and Conditions.

Modern Slavery Statement 2019-20

modern slavery statement

We are taking positive action through a cross-functional approach in identifying, assessing and addressing modern slavery risk in our supply chain and our operations.

Our first Modern Slavery Statement details the actions we have undertaken in 2019-20, the actions we are progressing and our road map to ensure our efforts in combating modern slavery are effective.

Did you know?

We publish details of most contracts in excess of $150,000 on our website within 45 days of award. View our Contract Register

Health and Wellbeing Policy

We aspire to be a workplace that prevents work related injuries and ill health caused by physical and psychosocial hazards. We strongly support a co-operative and inclusive work environment that promotes participation, collaboration, partnering, consultation and innovation.