Customer and Community Advisory Group
The Customer and Community Advisory Group provides a channel for advice and feedback between Hunter Water and local councils, customer representatives, environmental groups and community organisations.
Our Customer Centre at 36 Honeysuckle Drive, Newcastle will reopen Wednesday 21 May. Thank you for your patience.
Heavy rain is causing widespread wastewater system impacts. We are prioritising workload to respond. If you have internal wastewater surcharge, property damage, safety concerns, or similar urgent situation, please call Hunter Water on 1300 657 000. If not, please call 30 minutes after rain has stopped to report your issue.
We are committed to working closely with those who are impacted by the decisions we make – including our customers, communities, stakeholders and advocacy groups. We have a number of established groups, including:
The Customer and Community Advisory Group provides a channel for advice and feedback between Hunter Water and local councils, customer representatives, environmental groups and community organisations.
This community group seeks to facilitate cooperative leadership from the government agencies who have responsibility for Lower Throsby Creek.
Find out what we have coming up on our calendar, as well as how you can apply to have us attend your next community event.
We engage with a wide range of customer, community and stakeholder groups to build understanding around water conservation, discuss opportunities and challenges for our region and provide opportunities for diverse our decision-making.
We would like to know what you think about what we’re doing and how we’re doing it, about our current projects and initiatives and about how we can all best use our water. To protect it and treasure it.
We're passionate about educating our community on water conservation, and are proud to offer grants through our Love Water initiative that help the community to conserve water.