Do you have a hidden leak?
You may be eligible to receive an Undetected Leak Rebate from us following the leak being repaired by a licensed plumber.
Our Customer Centre at 36 Honeysuckle Drive, Newcastle will reopen Wednesday 21 May. Thank you for your patience.
Heavy rain is causing widespread wastewater system impacts. We are prioritising workload to respond. If you have internal wastewater surcharge, property damage, safety concerns, or similar urgent situation, please call Hunter Water on 1300 657 000. If not, please call 30 minutes after rain has stopped to report your issue.
We love water, and in order to conserve this most precious resource, we need to safeguard it from leaks.
That's why we're in the process of actively looking for leaks so we can conserve the water we love.
A dripping tap and leaking toilet can waste 11 buckets of water a day?
Regularly checking taps, pipes and fittings around your home can save bucket loads of water.
Regularly checking your taps, pipes and fittings around your property could save our precious water and your precious money! We urge you to use your water meter to regularly check for leaks.
Watch our short video to learn how to check for leaks at your property to save you water and money.
You may be eligible to receive an Undetected Leak Rebate from us following the leak being repaired by a licensed plumber.