Apply for a Smart Water Choices exemption
Residential and business customers who are unable to comply with the Smart Water Choices are required to apply for an exemption using the following form. Exemption requests will be assessed on an individual basis.
We will contact you via email to let you know the outcome of your request. If approved, you will receive a confirmation email which will serve as your exemption approval.
In some instances automatic exemptions apply. Automatic exemptions apply to the following activities and can be undertaken at any time, unless specified.
Complete this form if you wish to apply for a Smart Water Choices exemption.