Single or duplex residential water connections and disconnections

A water service connection or disconnection application may be submitted by the property owner, or a person that has authority to act on behalf of the property owner (eg plumber, builder, managing agent).

What you need to know

If the property owner, builder or managing agent is to make the application to connect, it is your responsibility to ensure all applications have been submitted and inspections booked prior to any physical water connection works.


Connecting a pre-laid water service

Follow our four step process to connect a pre-laid service.

Connecting a private water service

Follow our five step process to connect a private water service.

Disconnecting from our water supply

Follow our three step process to disconnect from our water supply.

Thirsty for more advice?

If you need more advice on single or duplex residential water connections and disconnections, get your questions answered by contacting our Technical Services team.