Our strategy

We are intentional in our approach, always striving to grow and improve.

After more than 125 years in providing water and wastewater services to the region, we want to continue doing our job with excellence and putting the customer and community at the heart of our decisions and future plans.

Our vision

To be a valued partner in delivering the aspirations for our region.

Our purpose

To improve and enable the quality of life for our communities.

OUR STRATEGIC PRIORITIES

Learn more about: Customers and communities at the heart of all we do

Customers and communities at the heart of all we do

Learn more about: Delivering sustainable, resilient and valued services

Delivering sustainable, resilient and valued services

Learn more about: Building a high performing and resilient organisation

Building a high performing and resilient organisation

Learn more about: Being a valued contributor to our stakeholders

Being a valued contributor to our stakeholders

Towards 2024 Business Plan

Our Towards 2024 Business Plan sets our direction over four years and prioritises the outcomes we want to achieve.

Annual report

Our Annual Report outlines Hunter Water's activities and performance, covering highlights from the year.