Our water supply is clean, safe and produced at the most optimal quality for our customers.
The journey from source to tap
We manage our water from catchment to tap, ensuring that safe and reliable, high-quality drinking water is delivered to our network of over half a million customers in the Lower Hunter.
Your Water is...
- Naturally sourced
Drinking water supplied by us is from natural surface and groundwater water sources, making it clean, safe and beneficial for health, hygiene and the wellbeing of our community.
- Protected from impurities
Water is disinfected with chlorine before it enters the system so that any disease-causing microorganisms are destroyed.
- Carefully monitored and tested
We have a comprehensive water quality monitoring program in place, with sampling and analysis routinely undertaken by a National Association of Testing Authorities (NATA) accredited lab at raw water sources, water treatment plants and from within our distribution system.
- Good for your teeth
Fluoride is added to community water supplies and adjusted so that dental decay can be reduced.
- The best quality
Drinking water supplied by us consistently complies with the requirements of the National Health and Medical Research Council Australian Drinking Water Guidelines (ADWG).
Did you know?
Drinking water supplied by Hunter Water consistently complies with the requirements of the National Health and Medical Research Council Australian Drinking Water Guidelines (ADWG).
Want to know about our water treatment plants?
We ensure we meet the required drinking water guidelines by following a careful treatment process at our water treatment plants.
Water treatment processes
Water is essential for our region to function. And because we want to create the most optimal supply possible, we have extensive processes in place to treat it. Read up on the steps involved in our water treatment processes and find out how we produce high-quality drinking water.