Group overview
Hunter Water's Customer and Community Advisory Group (CCAG) is an advisory forum made up of community representatives who provide advice on customer and community interests.
The Group is independently chaired by Councillor Brian Adamthwaite, representative of Lake Macquarie Council.
The CCAG enables two-way, open communication between Hunter Water and local councils, customer representatives, and environmental and community organisations. In recent years the group has provided advice and feedback to Hunter Water on topics including:
- pricing reviews
- customer service levels
- treatment plant upgrades
- land developments within our drinking water catchments
- development of the Lower Hunter Water Security Plan
Key dates
December
7
7 December 2022
CCAG Meeting
September
13
13 September 2022
CCAG Meeting
June
14
14 June 2022
CCAG Meeting
Draft minutes to be presented to September 2022 meeting for consideration and approval
May
17
Group members
| Member | Organisation | Membership interest area |
|---|---|---|
| Cr Brian Adamthwaite (Chair) | Lake Macquarie City Council | Local Government |
| Cr Dr Elizabeth Adamczyk | City of Newcastle | Local Government |
| Mr David Beins | Customers from culturally and linguistically diverse backgrounds | |
| Ms Ange Bevan | Hunter Commercial Services | Business and customers with disabilities |
| Ms Linda Bowden | Save the Williams River Coalition | Environmental groups and customers living in rural and urban fringe areas |
| Ms Thea Bray | Public Interest Advocacy Centre | Residential customers and organisations representing low income households |
| Ms Kerindy Clarke | Indigenous Australians and residential customers | |
| Mayor John Connors | Dungog Shire Council | Local Government |
| Cr Peter Francis | Port Stephens Council | Local Government |
| Associate Professor Troy Gaston | University of Newcastle | Business customers |
| Cr Sally Halliday | Maitland City Council | Local Government |
| Ms Sue Hirsch | Medowie Progress Association | Customers living in rural and urban fringe areas |
| Cr Karen Jackson | Cessnock City Council | Local Government |
| Ms Suzanne Johns | National Seniors Association - Newcastle Branch | Pensioners and residential customers |
| Mr William Lennox | Maitland Masonic Centre | Pensioners and Residential customers |
| Mr Glenn Lyons | Hunter Local Land Services | Environmental groups and customers living in rural and urban fringe areas |
| Ms Jean McGarry | LM Sustainable Neighbourhood Alliance | Environmental groups and residential customers |
| Mr Joseph Popov | Community Disability Alliance Hunter | Customers with disabilities |
| Ms Amanda Watson | Business Hunter | Business |
| Mr Leroy Wilkinson | Indigenous Australians |
Who's listening?
Keiran
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Declan
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