Stakeholder Advisory Forum (SAF)

Group overview

Hunter Water’s Stakeholder Advisory Forum (SAF) brings together representatives from a diverse range of community organisations and interest groups across the Lower Hunter. These members provide valuable insights and advice on behalf of their representative groups and constituents, helping us stay connected to the needs and priorities of our community.

Putting customers at the heart of what we do, the SAF is one of the key ways we engage with our community to ensure our services reflect community values and expectations.

Previously known as the Customer and Community Advisory Group (CCAG), the SAF builds on our legacy of maintaining similar community forums since the early 1990s.

The forum is independently chaired by Councillor Brian Adamthwaite, representing Lake Macquarie City Council, and meets at least three times per year.

You can learn more about the SAF’s purpose and function by viewing the SAF Charter below.

We also provide access to recent meeting minutes, presentations, and agendas from both the SAF and the former CCAG below.

Join the SAF

Are you part of a community interest group or organisation in the Lower Hunter? We welcome expressions of interest to join the SAF.

Before submitting your expression of interest, please review the SAF Charter to ensure you meet the eligibility criteria and other membership requirements.


Group members

Our SAF members reflect a broad spectrum of perspectives from interest groups across the Lower Hunter community. To ensure inclusive and balanced input, the forum membership aims to include at least one representative from each of the following interest areas:

Interest area Member name Organisation
Business and Industry Vacant
Culturally and linguistically diverse communities Vacant
Customers in rural and urban fringe areas Vacant
Environmental groups Vacant
Aboriginal and Torres Strait Islander peoples Vacant
Local Government Cr Brian Adamthwaite (Chair) Lake Macquarie City Council
Local Government Cr Deahnna Richardson Newcastle City Council
Local Government Cr Mark Mason Cessnock City Council
Local Government Cr Michael Dowling Dungog Shire Council
Local Government Cr Peter Francis Port Stephens Council
Local Government Cr Warrick Penfold Maitland City Council
Organisations supporting low-income households Vacant
Pensioners, seniors, and older people Vacant
People with disabilities Vacant
Renters Vacant
Residential customers Vacant
Young people Vacant

This diversity helps ensure that the SAF captures a wide range of community needs, values, and experiences.


Key dates

June 17
17 June 2025

CCAG Meeting (Final meeting of the CCAG)


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