Stakeholder Advisory Forum (SAF)

Group overview

Hunter Water’s Stakeholder Advisory Forum (SAF) brings together representatives from a diverse range of community organisations and interest groups across the Lower Hunter. These members provide valuable insights and advice on behalf of their representative groups and constituents, helping us stay connected to the needs and priorities of our community.

Putting customers at the heart of what we do, the SAF is one of the key ways we engage with our community to ensure our services reflect community values and expectations.

Previously known as the Customer and Community Advisory Group (CCAG), the SAF builds on our legacy of maintaining similar community forums since the early 1990s.

The forum is independently chaired by Councillor Brian Adamthwaite, representing Lake Macquarie City Council, and meets at least three times per year.

You can learn more about the SAF’s purpose and function by viewing the SAF Charter below.

We also provide access to recent meeting minutes, presentations, and agendas from both the SAF and the former CCAG below.

Join the SAF

Are you part of a community interest group or organisation in the Lower Hunter? We welcome expressions of interest to join the SAF.

Before submitting your expression of interest, please review the SAF Charter to ensure you meet the eligibility criteria and other membership requirements.


Group members

Our SAF members reflect a broad spectrum of perspectives from interest groups across the Lower Hunter community. To ensure inclusive and balanced input, the forum membership aims to include at least one representative from each of the following interest areas:

  • Business and industry
  • Organisations representing low-income households
  • Customers living in rural and urban fringe areas
  • Residential customers
  • Local government
  • Pensioners, seniors and older people
  • Customers with disabilities
  • Aboriginal and Torres Strait Islander people
  • Customers from culturally and linguistically diverse backgrounds.
  • Renters
  • Young people
  • Environmental groups
Member name Organisation
Cr Brian Adamthwaite (Chair) Lake Macquarie City Council
Dr Cameron Archer Paterson Historical Society, Dungog Regional Tourism
Ms Amy De Lore Business Hunter
Cr Michael Dowling Dungog Shire Council
Mr Robert (Bob) Doyle
Dr Craig Evans The University of Newcastle
Cr Peter Francis Port Stephens Council
Ms Nicole Grgas Hunter Tenants Advice and Advocacy Service
Mr Lindsay Hardy Wollotuka Institute
Ms Sue Johns National Seniors Association
Ms Rosa Krilic Energy & Water Ombudsman NSW
Cr Mark Mason Cessnock City Council
Mr Douglas McCloskey Justice and Equity Centre
Mr Boris Novak HunterNet Co-Operative Limited
Cr Warrick Penfold Maitland City Council
Cr Deahnna Richardson Newcastle City Council
Ms Elizabeth York Urban Development Institute of Australia NSW

This diversity helps ensure that the SAF captures a wide range of community needs, values, and experiences.


Key dates

October 13
13 October 2025

SAF Meeting

Agenda TBC


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