Customer and Community Advisory Group


In Progress


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Group overview

Hunter Water's Customer and Community Advisory Group (CCAG) is an advisory forum made up of community representatives who provide advice on customer and community interests.

The Group is independently chaired by Councillor Brian Adamthwaite, representative of Lake Macquarie Council.

The CCAG enables two-way, open communication between Hunter Water and local councils, customer representatives, and environmental and community organisations. In recent years the group has provided advice and feedback to Hunter Water on topics including:

  • pricing reviews
  • customer service levels
  • treatment plant upgrades
  • land developments within our drinking water catchments
  • development of the Lower Hunter Water Security Plan

Key dates

June 18
18 June 2024

CCAG Meeting

Group members

Member Organisation Membership interest area
Cr Brian Adamthwaite (Chair) Lake Macquarie City Council Local Government
Cr Dr Elizabeth Adamczyk City of Newcastle Local Government
Mr David Beins Customers from culturally and linguistically diverse backgrounds
Ms Ange Bevan Hunter Commercial Services Business and customers with disabilities
Ms Linda Bowden Save the Williams River Coalition Environmental groups and customers living in rural and urban fringe areas
Ms Thea Bray Public Interest Advocacy Centre Residential customers and organisations representing low income households
Ms Kerindy Clarke Indigenous Australians and residential customers
Mayor John Connors Dungog Shire Council Local Government
Cr Peter Francis Port Stephens Council Local Government
Associate Professor Troy Gaston University of Newcastle Business customers
Cr Sally Halliday Maitland City Council Local Government
Cr Karen Jackson Cessnock City Council Local Government
Ms Suzanne Johns National Seniors Association - Newcastle Branch Pensioners and residential customers
Mr William Lennox Maitland Masonic Centre Pensioners and Residential customers
Mr Glenn Lyons Hunter Local Land Services Environmental groups and customers living in rural and urban fringe areas
Ms Jean McGarry LM Sustainable Neighbourhood Alliance Environmental groups and residential customers
Mr Joseph Popov Community Disability Alliance Hunter Customers with disabilities
Vacant Business Hunter Business
Mr Leroy Wilkinson Indigenous Australians

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