Services connection and disconnection application

Complete this form for the following applications

water and sewer connections and disconnections
water main drilling
pre-laid services drilling (minor works)
water meter installation
recycled water connections
recycled water meter installation

You can select multiple application types when completing this form.

Depending on the type of development your application may not be processed if a hydraulic design has not been submitted.

Before you complete this form

It is important that you firstly engage a licensed plumber before you submit this application. We will be unable to process this application if you do not provide the relevant licensed plumber details.

Thirsty for advice?

If you need more advice on how to complete a technical services application, get your questions answered by contacting our Technical Services team.

Call Email us

Processing timeframes

Due to a high volume of applications being received, we're currently experiencing delays in processing. Current processing time may take up to five business days.

Please confirm if you intend to submit multiple applications for other properties today

Yes

Your contact details

Applicant business name

First name

Last name

Phone

Property owner Optional

Description of land

Lot

Section Optional

DP number

Address

Suburb

State

Postcode

Premise type

If other, please specify

Have you submitted a hydraulic assessment application?

Yes

You need to submit a hydraulic assessment prior to completing this form for all or units (3 or more), commercial or industrial premise types.

Complete a hydraulic assessment application

Has a Section 50 Certificate been issued?

Yes

Hunter Water developer reference number Optional

Proposed property development type

Does the development include a rainwater tank?

Yes, above ground

Yes, below ground

Number of rainwater tanks

Do you require a service location diagram?

Yes

Application type

Select the type/s of application

Water and/or sewer connection

Water and/or sewer disconnection

Pre-laid services drilling (minor works)

Water and sewer connection

Select the type of services connection

Sewer connection

Water connection

Water main drilling

Recycled water connection

Comments Optional

Sewer connection

Date of sewer connection

Water connection

Water meter and bypass meter size/s

Water connection date

Meter frame ready date (for meter installation)

Water main drilling

Allow a minimum of 48 hours notice when booking the drilling date (excluding weekends and public holidays).

Number of drillings

Driller type

Hunter Water driller

Other driller

Drilling date

Drilling size

Requested time

8:30 am - 10:30 am

10:30 am - 12:30 pm

1:00 pm - 3:00 pm

Time

Driller licence number

Recycled water connection

Recycled water connection date

Meter frame ready date (for meter installation)

Water and sewer disconnection

Select the type of services disconnection

Sewer disconnection

Water disconnection

Sewer disconnection

Sewer disconnection date

Water disconnection

Water disconnection date

Will the current meter be retained for the new connection? (This would only apply to relocation of an existing meter)

Yes

Manually enter the meter number and reading and upload photo/s.

You are no longer required to return disconnected meters to Hunter Water. You are required to make these meters inoperable, provide evidence to Hunter Water and dispose of them at any scrap metal/recycling facility.

If you would prefer to return the water meter in person, you're always welcome to drop it into our Newcastle Customer Service Centre.

Will you be returning the meter to Newcastle Customer Service Centre?

Yes

Returned water meter number/s

Meter reading/s

Upload photo/s clearly displaying the meter number/s and reading/s Optional

Drag and drop files here or click to upload

Upload photo/s clearly displaying the meter number/s and reading/s and damage to the threading Optional

Drag and drop photo/s here or click to upload

Does your photo/s clearly display: (confirm by ticking each box)

Meter number

Meter reading

Meter has been made inoperable for future use

Pre-laid services drilling (minor works)

Allow a minimum of 48 hours notice when booking the drilling (excluding weekends and public holidays).

Number of drillings

Driller type

Hunter Water driller

Other driller

Drilling date

Drilling size

Requested time

8:30 am - 10:30am

10:30 am -12:30 pm

1:00 pm - 3:00 pm

Driller time

Driller licence number

Plumbing contractor details

How many plumbing contractors will complete the work?

Plumbing contractor 1

First name

Last name

Phone

Licence number

Which connection is plumbing contractor 1 undertaking?

Water

Sewer

Plumbing contractor 2

First name

Last name

Licence number

Phone

Which connection is plumbing contractor 2 undertaking?

Water

Sewer

Application payment

We are currently developing an online payment facility for some applications. In the meantime, a member of our team will contact you shortly after reviewing your application to process your payment over the phone.

Preferred contact method

Applicant phone number (provided above)

Alternate contact/phone number

Please specify

Statement

I declare that the information I have provided in this form is true and correct.

I understand the application processing time will be included in the confirmation email I receive.

Water meter disconnection and disposal declaration

I have rendered the water meter inoperable for any future use;
I have attached photographic evidence of the deactivated meter;
I have disposed of the meter safely and appropriately in accordance with the disposal guidelines provided by Hunter Water;
I have read and accept the following Disclaimer made by Hunter Water: Hunter Water relies on this disconnection and disposal declaration made by me and is not liable for and accepts no responsibility for any matter relating to or arising from the removal, functionality status or disposal of the meter.

I have read and agree to the declaration above.

Any information you provide us in this form will not be used for any other purpose. View our Privacy Statement for more details.