Hunter Water Hunter Water

Your right to information

Under the Government Information (Public Access) Act 2009 (GIPA) we're required to publish a range of information in a readily and accessible form for our customers.

Request for information

If you are seeking access to information that you can not find already on the website, we may be able to provide such information through the informal access provision of the Act. First, contact our Right to Information Officer by email who can assist.

In some instances, you may be directed to lodge an Application for Information, but only after you have contacted us first so we can advise you of your next steps.

The following open access information is available to you free of charge

Need more support?

If you need more support around information requests you can contact the Information and Privacy Commission.