Skip to Main Content
Outages Faults leaks and outages Help Help and support
Hunter Water
  • Accounts and billing

    Paying your water bill
    Pay now
    Payment options
    Get copy of bill
    Your Hunter Water bill explained
    High Hunter Water bill?
    Residential fees and charges
    My Account
    Register for My Account
    Log in to My Account
    My Account help guide
    Get help paying
    Smaller, regular payments
    Payment extension
    Personalised support
    Family violence support
    Pension rebate
    Concessions for medical conditions
    Manage your account
    Updating your personal details
    Account balance
    Refunds
    Submit a meter reading
    Managing agent and real estate requests
    Authorised representatives
    Service delivery rebates
    Protecting your information
    Buying and selling a property
    Solicitors and conveyancing
    Buying a property
    Selling a property
    Agents, landlords and tenants
  • Business

    Best practice guidelines
    Business pricing, fees and charges
    Trade waste
    Managing trade waste
    Apply to discharge trade wastewater
    Tankered waste
    Discharge guidelines
    Compliance audits
    Trade waste fees
    Standpipes and water carriers
    Submit a standpipe reading
    Standpipe inspection form
    Water carrier inspection form
    Approved standpipe fill locations
    Saving water
    Hospitality
    Landscaping and nurseries
    Construction
    Manufacturing
    Primary industry
    Water efficiency management plans
  • Building and developing

    Builders and home owners
    Building plan stamping
    Knockdown and rebuild
    Building a new house or renovating
    Adding a second dwelling
    Building townhouses
    Building over pipes and assets
    Subdividing land
    Developers
    Property self service portal
    Land development
    Section 50 certificate
    Complex works
    Developer deeds
    Developer charges
    Growth infrastructure
    Accredited suppliers
    Plumbers
    Connecting and disconnecting
    Water meters
    Trade waste
    Backflow prevention
    Hydraulic design assessment process
    Recycled water plumbing
    Plumber resource centre
    Sewer soffit requirements
    Dial before you dig
    Drawings, plans and specifications
    Water and sewer design manuals
    Standard technical specifications
    Standard drawings
    Building and development fees
    Development services fees
    Technical services fees
    Trade waste fees
    Connection and metering fees
  • Water and environment

    Your water supply
    Current water outages
    Report a water leak
    Water storage levels
    Your water service
    Water sources
    Water quality
    Protecting our water supply
    Wastewater quality
    Beach water quality
    Environmental licence monitoring
    Water conservation
    Saving water in the home
    Save water in your business
    Water in the Lower Hunter
    Sustainability
    Sustainable Development Goals
    Climate change action
    Our Path to Net Zero
    Environmental management
    Recycling and reuse
    Your sewer service
    Sewer blockages
    Stop sewer problems before they start
    Asset location plans
    Wastewater systems
    Stormwater network
    Stormwater connections
    Keeping stormwater clean
  • About

    Our business
    What we do
    Who we are
    Information for suppliers
    Access to Hunter Water land
    Community
    Projects in your area
    Have your say
    Supporting our community
    Community engagement
    Careers
    Current vacancies
    Our people
    Career pathways
    Inclusion and diversity
    Schools and resources
    Caring for our waterways
    Catchment Care
    Let's Love Water Show
    Waterworld
    Young Water Warriors
    Publications
    Newsroom and media
    Reports and publications
    Policies and standards
    IPART and pricing proposals
General enquiry Current Outages Report a leak Pay your bill Payment Extension Get help paying Understanding your usage My Account
  • My Account (water bills/accounts)
  • Property Portal (building/development applications)
Live Chat offline

Our team is working hard to restore normal service as quickly as possible. For non-urgent enquiries:

Email us
Outages Water outages Help
  1. About
  2. Publications

News and Updates

Keep up to date with everything water, in the Hunter.

View our media releases

Hunter Water's strong presence at annual Ozwater conference

Hunter Water's strong presence at annual Ozwater conference

11 May 21
Partnership delivers environmental benefits for Lower Hunter community

Partnership delivers environmental benefits for Lower Hunter community

10 May 21
Hunter Water partners with Lifeline Hunter to support Newy 100

Hunter Water partners with Lifeline Hunter to support Newy 100

28 Apr 21
Riding wave to reduce single use plastic at the Newcastle Cup

Riding wave to reduce single use plastic at the Newcastle Cup

16 Apr 21
Why I work in water: Renny Chivunga

Why I work in water: Renny Chivunga

12 Apr 21
Goats recruited to detect hidden leaks

Goats recruited to detect hidden leaks

01 Apr 21
Water storages reach highest levels in almost two decades

Water storages reach highest levels in almost two decades

24 Mar 21
Colourful show spreads water saving messages to next generation

Colourful show spreads water saving messages to next generation

24 Mar 21
Community advice for wet weather event

Community advice for wet weather event

22 Mar 21
Community open to all options that deliver water security

Community open to all options that deliver water security

22 Mar 21
Round 2 Love Water Grants applications open to support our community

Round 2 Love Water Grants applications open to support our community

19 Mar 21
High marks to Lower Hunter for drought water savings and leakage reduction

High marks to Lower Hunter for drought water savings and leakage reduction

25 Feb 21
New Chair appointed to Hunter Water's Board

New Chair appointed to Hunter Water's Board

27 Jan 21
Celebrating the past and future talent of our Early Education Program

Celebrating the past and future talent of our Early Education Program

21 Jan 21
UPDATE: Bottled water station at Windale

UPDATE: Bottled water station at Windale

09 Jan 21
  • 1
  • 2
  • 3
  • Accounts and billing
  • My account
  • Paying your water bill
  • Get help paying
  • Manage your account
  • Buying and selling a property
  • Water & environment
  • Your water supply
  • Water quality
  • Smart Water Choices
  • Your sewer service
  • Sustainability
  • Stormwater
  • About us
  • Our business
  • Reconciliation Action Plan
  • Careers
  • Schools and resources
  • Publications
We acknowledge the Traditional Custodians of the land on which we operate and recognise their continuing connection to land, waters and culture.
We pay our respects to their Elders past, present and emerging.
  • Contact Us
  • Privacy statement
  • Copyright and disclaimer
© Copyright 2026 Hunter Water Corporation