Applying for separate metering - strata and community title

We provide residents of Strata and Community Title properties with the option to have separate metering.

This means, each owner will pay for the water they actually use rather than a percentage apportionment of the total usage based on unit entitlement.

What you need to know first

Multi level developments are not eligible

At this time multi-level unit developments are excluded as we do not yet have a technical solution such as Automated Meter Reading (AMR) available to overcome the access issues.

Your property should be fully completed

Applications can only be submitted to us once the Community Title or Strata Title development is completely developed.


Meter frames must be accessible

The location of meters is in an unfettered and unencumbered location, this means they must be visible and accessible at all times so they can be read and maintained.

What you need to do

  1. Know our requirements

    Read the Individual Metering Guideline to ensure you understand the requirements prior to submitting an application for either a Strata or Community Title scheme. It's important that meter frames are made accessible as part of the design and development process.
  2. Incorporate Hunter Water By-Laws

    Incorporate our Hunter Water By-Laws for separate metering and register with NSW Land Registry Services. If your property has been registered without our by-laws, you will need to consolidate with existing by-laws. Our separate metering by-laws can be found in the Individual Metering Guideline from page 10-12.
  3. Submit application

    Complete our Separate Metering Application - Strata and Community Title online. Read frequently asked questions below for more information on what you need to include with your application.

Are you an existing Community Title or Strata Title property?

To make it easy to apply for separate metering for an existing Community Title or Strata property, please read our helpful information below before you submit your application and read our Strata Title or Community Title fact sheets.

Frequently asked questions

Thirsty for more advice?

If you need more advice on water meters and sub metering, get your questions answered by contacting our team.