Most commercial and industrial businesses require pre-treatment before their wastewater can enter the sewerage system.
Managing trade waste
What is trade waste?
Trade waste is all non-human liquid waste generated on commercial properties that’s discharged to our sewerage system. It includes liquid waste such as grease, oils and chemicals.
If you own a business that generates trade waste you will need some form of pre-treatment and a trade waste permit. See below for more information.
Are you a trade waste customer affected by COVID-19?
If your business operation has been restricted, closed or your operating hours have changed due to COVID-19, we're here to assist you.
Have you purchased a new business?
If you have purchased a new business that you think may generate trade waste, we recommend purchasing a Trade Waste Search which will l inform you of any existing trade waste activity on a property.
Why do we manage trade waste?
Trade waste from businesses can:
- Create hazardous gases such as hydrogen sulfide and methane which is a safety hazard for those working in and around the sewerage system.
- Damage sewerage infrastructure as hydrogen sulfide is corrosive.
- Cause blockages and 'fatbergs' in the sewerage network from the oils, grease and solids.
- Upset the treatment process and damage pumps.
- Pollute the environment and waterways if untreated.
- Impact downstream recycling of water and reuse of biosolids.
Trade waste charges
To recover the cost of managing the additional load that trade waste imposes on the sewerage system, trade waste charges apply.