Your bill comes three times a year and is made up of two components: your water usage and service charges.
What are you here to do?
Whether you need extra support paying your bill, or some handy options to manage payments, we’re here to help keep you connected to our essential service.
Understand the different ways you can pay your bill, including setting up a direct debit online.
Check out our current pricing across our broad range of services.
Understand what concessions and rebates may apply to you and how to access your rebate online.
It can be a shock when you open your bill and it's higher than expected. There's often an easy explanation for the increase.
An easy way to manage your account.
During a recent review of our billing data, we learned that between 2006 and 2019 we had been incorrectly applying the Stormwater Drainage Charge to some properties.