Get organised by managing your Hunter Water account online. Managing your account has never been easier with My Account - you can do it anywhere, any time.
What are you here to do?
Your bill comes three times a year and is made up of two components: your water usage and service charges.
Whether you need extra support paying your bill, or some handy options to manage payments, we’re here to help keep you connected to our essential service.
We have worked with accessible information specialists SCOPE to translate a number of our fact sheets and key information into Easy English.
Check out our current pricing across our broad range of services.
Understand what concessions and rebates may apply to you and how to access your rebate online.
Complete our online form if you would like to have money paid to a Hunter Water account refunded.
During a review of our billing data, we learned that between 2006 and 2019 we had been incorrectly applying the Stormwater Drainage Charge to some properties.