Buying a property
When you buy a property, you don’t need to notify us.
We don’t disconnect our services when a property changes hands, so water and sewerage services will be up and running from the moment you move in. This also means you won't need to call us to set up an account—it will happen automatically as part of the settlement process.
Here's what will happen
ARE YOU BUYING OR STARTING A BUSINESS?
We recommend you order a Trade Waste Search if you are buying or starting a business which generates trade waste. Trade waste includes liquid waste such as grease, oils and chemicals. Find out more about trade waste and how to request a search.