Account payment refund

Complete this form if you would like to have money paid to a Hunter Water account refunded.

Please allow 5 – 10 business days for processing and receipt of funds to your nominated bank account.

Your contact details

Preferred contact method

Property and account details


Refund Request

To review your request for a refund, we require proof of payment made to a Hunter Water account. Please attach documentation to support your request (e.g. partial bank statement)

Drag and drop files here or click to upload

    Bank details

    We will refund any amount owing to this bank account.


    Any information you provide us in this form will not be used for any other purpose. View our Privacy Statement for more details.