Update your details

We appreciate you providing us with important, up to date information about your account.

Complete this form if you are the property owner or authorised representative and need to update the your contact details or change your postal address.

You can now update your details with My Account

Have your bill delivered straight to your inbox and manage your account online with My Account. You can also view, pay or download your bills and update your contact details. To register all you need is a copy of your Hunter Water bill.

Learn more

You can select multiple options below.

What would you like to update?

Contact details

Postal address

Your contact details

What is your relationship to this property?

First Name

Last Name

Phone

Update owner contact details

Number of property owners

Owner contact details

Owner 1 - This will be the primary contact for communication from us

First name

Last name

Phone

Preferred contact method

Phone

Owner 2

First name

Last name

Phone3

Preferred contact method

Phone

Property and account details

Address

Suburb

State

Postcode

Account number Optional

New postal address

Postal address

Suburb

State

Postcode

Statement

I am the owner or authorised representative for the above noted accounts and/or properties and confirm that this request complies with the information and guidelines outlined in the Hunter Water Protection of Customer Information Policy

I declare that the information I have provided in this form is true and correct.

Any information you provide us in this form will not be used for any other purpose. View our Privacy Statement for more details.

Change of postal address for managing agents

If you are the authorised managing agent or real estate acting on behalf of a Hunter Water customer, complete this form to update the contact details and postal address.

Update online

Set up direct debit

Setting up direct debit payments on your account gives you the freedom to pay your bills the way you want to. You can easily apply for direct debit or update your existing direct debit details online now.

Apply online now Update your details

Apply for a pension rebate

Simply claim your rebate using our easy online form. Alternatively, you can call our team on 1300 657 657, just have your pension card and an alternative form of identification handy.

Apply online now

Need to add another person to act on your behalf?

Are you a property owner and need to update or add a person to have access to your account to act your behalf?

Add or update online