Update your details

We appreciate you providing us with important, up to date information about your account.

Update your details with My Account

You can also view, pay or download your bills and check your account balance. To register all you need is a copy of your Hunter Water bill.

Fill in this form if you are the property owner or authorised representative and need to update your contact details or change your postal address.

Information for managing agents, real estates or strata managers

If you manage a property's account, please complete our Managing Agent Request form.

As per our Privacy Statement, the personal information we collect in this form is used to deliver you our services, which includes updating your details as requested.

Let's get started

You can select multiple options below.

What would you like to update?

Contact details

Postal address

Your contact details

What is your relationship to this property?

First Name

Last Name

Phone

Update owner contact details

Number of property owners

Owner contact details

Owner 1 - the primary contact for communication from our team

First name

Last name

Phone

Preferred contact method

Phone

Owner 2

First name

Last name

Phone3

Preferred contact method

Phone

Property and account details

Address

Suburb

State

Postcode

Account number Optional

New postal address

Postal address

Suburb

State

Postcode

Statement

I am the owner or authorised representative for the above noted accounts and/or properties and confirm that this request complies with the information and guidelines outlined in the Hunter Water Privacy Management Plan

I declare that the information I have provided in this form is true and correct.

Set up direct debit

Setting up direct debit payments on your account gives you the freedom to pay your bills the way you want to. You can easily apply for direct debit or update your existing direct debit details online now.

Set up or update your details

Apply for a pension rebate

Simply claim your rebate using our easy online form. Alternatively, you can call our team on 1300 657 657, just have your pension card and an alternative form of identification handy.

Apply online now

Need to add another person to act on your behalf?

Are you a property owner and need to update or add a person to have access to your account to act your behalf?

Add or update online

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