Update your details
We appreciate you providing us with important, up to date information about your account.
Complete this form if you are the property owner or authorised representative and need to update the your contact details or change your postal address.
You can now update your details with My Account
Have your bill delivered straight to your inbox and manage your account online with My Account. You can also view, pay or download your bills and update your contact details. To register all you need is a copy of your Hunter Water bill.
You can select multiple options below.
Change of postal address for managing agents
If you are the authorised managing agent or real estate acting on behalf of a Hunter Water customer, complete this form to update the contact details and postal address.
Set up direct debit
Setting up direct debit payments on your account gives you the freedom to pay your bills the way you want to. You can easily apply for direct debit or update your existing direct debit details online now.
Apply for a pension rebate
Simply claim your rebate using our easy online form. Alternatively, you can call our team on 1300 657 657, just have your pension card and an alternative form of identification handy.
Need to add another person to act on your behalf?
Are you a property owner and need to update or add a person to have access to your account to act your behalf?