We recognise that everyone should have access to water as an essential service regardless of their circumstances.
That's why we partner with Energy & Water Ombudsman NSW (EWON) to offer face-to-face support for our customers and community at Bring Your Bill days. These days are held at various venues across our local council areas - providing supportive, easy and local access for you.
What support does Bring Your Bills Days provide for customers?
- Face to face assistance, confidential as required
- Support in understanding your bill
- Payment assistance and extensions
- Issue resolution
- Providing water savings tip
Who are some of the Government and Service Providers?
- Department Human Services
- Service NSW
- Energy Australia
- St Vincent De Paul
- Hearing Australia