Submit a meter reading

Complete this form to submit your property's water meter reading to us. You must provide a reading by way of a photo OR entering the reading in the appropriate field.

As per our Privacy Statement, the personal information we collect in this form is used to deliver you our services, which includes processing your meter read submission.

Your contact details

First name

Last name

Phone

Name of owner/s

Preferred contact method

Phone

Property and account details

Purpose for submitting this meter reading

Address

Suburb

State

Postcode

Account number Optional

Meter reading

You can submit a photo of your water meter showing the current reading or input the numbers manually.

How would you like to submit the meter reading

Submit a photo

Enter the reading manually

Upload a photo of your meter reading. File size must be under 10MB.

Drag and drop photo here or click to upload

Meter Number

Current meter reading

Date of reading

Meter information

Have you rectified the issue advised on the card left in your letterbox?

How was the issue rectified?

Do you want us to reissue your bill based on the read you have provided?

Yes

Statement

I/we declare that the information I have provided in this form is true and correct to the best of my knowledge.

I have read and agree to the statement above.

Was this information helpful?