Understanding your water service
Learn about your water service as a property owner, including maintenance and repairs of the water meter, path tap and pipes.
Your water service
Your property's water service, including your water meter is essential for us to accurately measure and charge for your water use. Learn the ins and outs of your meter, and find out how to check for leaks.
Learn about your water service
Your water meter
Your property's water meter is essential for us to accurately measure and charge for your water use every four months. Learn about the meter, including the type, how to read and how to detect leaks and how to have it tested.
Accessing your water meter
We need to access the water meter to provide accurate and timely meter readings to make sure you are billed correctly and should we need to exchange the water meter.
Additional services
How to apply for Separate Metering at your property
Find out how you can apply for individual metering for a Strata Title or Community Title property.
Submit a meter reading online
If we are unable to access the water meter, you can easily submit your property's water meter reading to us online.