Sewer problems
What to do if you are experiencing a problem with your sewer, including sewer blockages, sewer overflows and sewer odour.
Quick links
An easy way to learn about your sewer service.
What is a sewer shaft?
It is important to understand what a sewer shaft is and where it is located on your property
Your sewer service explained
Learn more about your responsibilities
Overflow Relief Gully (ORG)
A compliant and operational ORG is crucial to avoid property damage and health risks
Dial before you dig
Important before undertaking any excavation works
Additional Information
Sewer service location plans
Where possible, we aim to supply our customers with all the necessary plans and diagrams they need when it comes to our sewer mains. Find out more about the ones currently available.
Stop problems occurring
Learn about some simple things you can do inside and outside your home to prevent sewer problems occurring in the future.
Tree roots and sewer
Learn about the many trees to avoid planting near sewer pipes.
Starting a new business?
If you are starting a small business, you may require an adequately sized pre-treatment facility to be installed.