What you need to know

Smart Water Choices at home

Smart Water Choices are behaviours that we can all do to save water in our homes. By making small changes to the way you use water at home, we can save a lot.

Smart Water Choices for businesses

We recognise that water is crucial to economic activity and community life however water is a finite resource so we need to save it now, for the future.

Exemptions

Customers who are unable to comply with Smart Water Choices are required to apply for an exemption. Exemption requests will be assessed on an individual basis.

Pool permits

If you are filling or refilling a large swimming pool or spa, you can apply for a Smart Water Choices pool permit.

Little habits make big changes

Find out ways you can love water in and around your home. If we all work together, we can save bucket loads of water.

We're working together

We're working closely with businesses and councils to help save water. Find out more about our partnerships and projects we're working on to help reduce our region's water use.

Our area of operations

Smart Water Choices apply to all properties connected to Hunter Water's water supply network in the areas of Cessnock, Lake Macquarie, Maitland, Newcastle, Port Stephens, Dungog and small parts of Singleton. Click here to view a map of our area of operations.