Tenant Information

At Hunter Water, we send all water bills to the property owner or managing agent. As a tenant it’s worthwhile checking with your landlord or managing agent as to your responsibilities and obligations.


Residential Tenants

As a residential tenant you are generally responsible for water usage charges and your landlord or managing agent will supply you with an invoice or advise of the amount and due date.


Business Tenants

Most commercial tenants are responsible for paying the total water account (service and usage charges). However, this depends on the lease agreement with your property owner or managing agent.


Disputes Over Water Use

If you are concerned about the amount of water use you have paid or any other matter relating to your tenancy, you should contact the landlord or managing agent.

If, however, you are unable to resolve a payment issue, you can contact either: