Funding and Delivery of Growth Infrastructure Manual describes the Funding of Growth Infrastructure processes at Hunter Water and outlines the criteria used when assessing applications.
Accredited Suppliers are Accredited Construction Contractors and/or Accredited Design Consultants approved in accordance with Hunter Water's accreditation process for developer works.
Hunter Water maintains a list of Accredited Suppliers acknowledged as having the necessary skills, experience, qualifications, expertise, management systems, and capability to perform engineering, certification, construction services and/or audit services in the categories of works within Hunter Water's area of operations.
Yes, if your proposed development falls into any of the following categories:
Hydraulic Plans shall be prepared and submitted in accordance with the Plumbing Code of Australia and Australian Standards AS/NZ 3500 and Hunter Water services connection policy.
The submitted design shall clearly identify design standards and referenced as AS/NZS3500 or a Deems to Satisfy System. Deems to satisfy systems would require the accompanying independent certification documents. The design shall fully encompass the scope of works detailed in the Hunter Water services connection policy.
No. A Development Assessment Application is not necessary if you are planning a single residential dwelling on a serviced vacant lot, however assessment of your home plans is still required (Plan Stamping)
As part of Hunter Water's new delivery model for Developer Works, Developers are required to enter into a Developer Works Deed which sets out the terms on which you agree to undertake Water and/or Sewer works as detailed in your Notice of Requirements letter (This replaces the previous Major Works Instrument of Agreement and Minor Works contract).
After receiving the Notice of Requirements letter from Hunter Water (which will provide the applicant with a nominated Deed Number and a Hunter Water representative for all future correspondence), the Developer downloads and prints a copy of the Developer Works Deed from Hunter Water's website. The Developer must review all its requirements, before completing, signing and returning the Deed to Hunter Water. The signed and completed Deed will need to be sent to firstname.lastname@example.org for processing. Once Hunter Water has received your Deed submission via email, it will be assigned to your Hunter Water representative and you should receive a response within 5 business days.
The Developer may wish to nominate a person/company to receive correspondence from Hunter Water on their behalf, this will need to be nominated in the Deed Particulars section of the Deed under 'Developer Representative' (Item 9).
Hunter Water executes the Developer Deed by completing and signing its sections of the Deed and emails an executed copy to the Developer/Developer Representative. This authorises the Developer to initiate the process of engaging an Accredited Design Consultant.
Once your proposed development has been assessed, Hunter Water will prepare and issue 'Notice of Requirements' letter detailing the necessary requirements to provide water and sewer services. This Notice is valid for 12 months from the date of issue and may include a request for the Development Consent Conditions determined by Council for this specific development, additional plans and/or direction to design and construct water and sewer infrastructure.
Typically processing times are 30 calendar days, however, may extend to 60 calendar days for large scale or complex development proposals.
Hunter Water implemented a new asset creation process for Developer Works on 1 July 2017. All Developer Works from the implementation data are required to be delivered in accordance with the new process.
If your property has a Non-Standard Connection Hunter Water will require you to enter into a separate agreement you for the provision of services - this agreement will provide clarification of your rights and responsibilities. Hunter Water is unable to offer a minimum standard of service in this agreement.
If your building is 1.5 metres or less from one of our water or sewer mains or sewer junction you should submit an application at one of our Customer Centres before submitting your building plans to your local council.
All recycled water plumbing and fixtures should comply with Plumbing Code of Australia - AS/NZS3500.1 plumbing and drainage – water services. In summary this standard requires that:
A design consultant or construction contractor who wants to carry out Developer Works in Hunter Water's area of operations must be listed on Hunter Water's Accredited Suppliers Registers to do so. Accreditation is an open and continuing process. New applications may apply at any time and the accreditation status of Accredited Suppliers may be reviewed and changed at any time.
Suitably qualified and experienced design consultants and construction contractors can apply for accreditation by downloading, completing and submitting the application forms found on Hunter Water's website. Licensed plumbers may also seek accreditation for Routine Major Works.
To apply to be an Accredited Supplier, the applicant must complete the Accredited Design Consultant / Accredited Construction Contractor Application Form and return to: email@example.com
Hunter Water has changed its delivery model for the creation of Developer-funded network infrastructure. This model is based on the recognition that simple, or Routine Works present fewer risks than those of more technically challenging infrastructure projects, or Complex Works. Accordingly, Hunter Water wishes to focus more on its attention on projects which present higher risks, reducing its involvement in the delivery of Routine Works.
Routine Works are divided into two subcategories, Minor and Major. Minor Works are able to be constructed by either a licensed plumber or an Accredited Construction Contractor, as specified by Hunter Water in the Notice of Requirements. Major Works can only be constructed by an Accredited Construction Contractor. All Works must be designed by an Accredited Design Consultant.
Only after all requirements in the Notice of Requirements are evidenced as completed, will Hunter Water issue the S.50 Compliance Certificate. The processing time for Section 50 Certificates is typically 14 calendar days.
As part of the project finalisation, your Accredited Design Consultant will be required to submit a Finalisation package to Hunter Water. The Finalisation package includes the Certificate of Completion, Finalisation Checklist, Work as Construction drawings, Inspection and Testing Plan and site works and restoration photos. More details of what is required to be submitted in the Finalisation package are found in item 5.6 of the Accredited Designers Manual on Hunter Water's website.
The Accredited Design Consultant certifies the design documentation and submits the Design Submission package to firstname.lastname@example.org
Included in this submission should be a completed Design Compliance Certificate, a work schedule, information regarding the value of the work, the name of the licensed plumber of Accredited Construction Contractor and a completed Design Checklist.
Hunter Water's model for the delivery of Developer Works provides more autonomy for Developers. The auditing process has been created to help Accredited Suppliers be mindful of opportunities to improve their quality, WHS and environmental processes and remain compliant with the requirements of Hunter Water.
One of the aims of the auditing process is to determine whether Developers and Accredited Suppliers are fulfilling their responsibilities. Another is to ensure processes and procedures are being followed.
Although it is the Accredited Design Consultants responsibility to verify the works, perform the site inspection and sign off all matters in the project are completed, Hunter Water will still perform targeted and random audits to verify that specified levels of quality, safety and environmental outcomes are being achieved.
You will be required to make a Development Assessment Application to enable Hunter Water to assess the impact on its assets (typically water and sewer network infrastructure).
In most cases you will also be directed to our hydraulic consultant for advice on hydraulic requirements. If you are upsizing the water meter then a hydraulic assessment will be required. If you are adding equipment that will aid in the discharge of oils or greases or you have the potential to discharge oils or grease then you will be required to comply with our trade waste policies guidelines.
Hunter Water requires Hydraulic Plans to be prepared and submitted if the proposed development includes any of the following criteria.
Complete an application form and submit to Hunter Water. Attach a covering letter that should include the following details:
The Hydraulic Plan Checklist should also be submitted with the designs.
The plan is assessed by our technical staff to determine the suitability of the design with regard to meeting Hunter Water’s requirements.
Assessment of the plan is focused mainly on the points outlined below:
Details not assessed by us on hydraulic designs:
Hydraulic Plans shall be prepared and submitted in accordance with the Australian Plumbing Code, Australian Standards AS/NZ 3500 and the HWC services connection policy. The submitted design shall clearly identify design standards and referenced as AS/NZS3500 or a Deems to Satisfy System. Deems to satisfy systems would require the accompanying independent certification documents. The design shall fully encompass the scope of works detailed in the HWC services connection policy.
In some circumstances, the identified works may require you to have access to an adjoining property. It is your responsibility to provide Hunter Water with a signed ‘permit to enter’ form from the adjoining property owner.
In addition, some developers will require the creation of an easement for services to be laid. It will be your responsibility to arrange any documentation for the creation of such an easement.
Please review to the specific requirements set out in your Notice of Requirements. Hunter Water will nominate the appropriate constructor in the Notice Letter. Any licensed plumber can undertake routine minor works where the works are less than 1.5 metres in depth and less than 150 mm in diameter. However, for routine major works you must engage one of Hunter Water’s Accredited Construction Contractors which also includes select Licensed Plumbers.
Hunter Water strives to have the development assessment completed within 30 days. A written response will be sent to the applicant with our requirements.
Pre-laid water services may be installed in a parallel position to the adjoining property. All other service connections must be installed in the horizontal position.
The water meter assembly must be fully supported with minimum ground clearance of 150mm. Water meters shall not be installed above a height of 1.5m due to OHS regulations.
We may allow you to build structures over various types of assets like sewer mains, subject to certain conditions, which may include piers under the structure and concrete encasement of the sewer main. Submit an application.
We will not allow you to build over a sewer manhole as they must remain accessible at all times.
Any structure must be at least 1.5 metres or more from a sewer manhole. Submit an application.
We will not allow you to build over a sewer rising main, or within an easement containing a sewer rising main.
However, we may allow you to build adjacent to a sewer rising main or sewer rising main easement, subject to certain conditions, which may include piers under the structure. Submit an application.
We will not allow you to build over a water main, or within an easement containing a water main.
Council may allow you to build next to a water main or water main easement, subject to certain conditions which may include piers under the structure. Submit an application.
When building or renovating, you need to have your building plans checked and stamped by us before they are submitted to your local council.
If we identify you are building on or adjacent to any of our assets you are required to submit an application. Find out more about building over our assets.
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