Smart Water Choices
Smart Water Choices will apply for all Hunter Water customers from 1 October 2020. These simple, everyday choices will help our community maintain the great water saving behaviours demonstrated during water restrictions.Learn more
Supporting our customers during COVID-19
We recognise that this is a very challenging time for both people and businesses alike. For those experiencing financial difficulties, we can extend your account to give you more time to pay, there's interest free payment relief available and flexible payment options.
We're here to support you.Learn more
Water Storage Levels
Level 1 water restrictions apply until 30 September 2020
Water restrictions apply to everyone in the Lower Hunter.
Did you know?
Our treatment plants include robust processes to ensure that treated drinking water is of a very high quality and complies with the Australian Drinking Water Guidelines.
Respect the throne
Our pipes are having issues with your wipes, paper towels and tissues. Help keep the pipes free. Only flush toilet paper, poo or pee! Wiping ANYTHING else?
Bag it in the bin.Learn more
Supporting the Lower Hunter region
We're working hard to build this community through supporting local business and developing our infrastructure to support us for generations to come.
We're proud to support events across our region to drive awareness of water conservation and sustainability.
We are working closely with our advocacy groups who are impacted by the decisions we make.
Our community and environment will benefit from our targeted capital investment program.