Smart Water Choices are behaviours that we can all do to save water in our homes. By making small changes to the way you use water at home, we can save a lot.
Smart Water Choices
Smart Water Choices are our permanent water conservation measures. Find out what your responsibilities are.
What you need to know
We recognise that water is crucial to economic activity and community life however water is a finite resource so we need to save it now, for the future.
Customers who are unable to comply with Smart Water Choices are required to apply for an exemption. Exemption requests will be assessed on an individual basis.
If you are filling or refilling a large swimming pool or spa, you can apply for a Smart Water Choices pool permit.
Find out ways you can love water in and around your home. If we all work together, we can save bucket loads of water.
We're working closely with businesses and councils to help save water. Find out more about our partnerships and projects we're working on to help reduce our region's water use.
Water storage levels
Learn more about our current storage levels today
Apply for an exemption
For those who are unable to comply with Smart Water Choices
Get a pool permit
Apply now for a Smart Water Choices pool permit
Report a breach
We can accomplish a lot when we work together
Business fact sheets
Valuable water-saving tips across your business.
Find out ways you can save bucket loads of water
Smart Water Choices apply to all properties connected to Hunter Water's water supply network in the areas of Cessnock, Lake Macquarie, Maitland, Newcastle, Port Stephens, Dungog and small parts of Singleton. Click here to view a map of our area of operations.
Did you know that residential water use accounts for 60% of our community's water use? It's the little things that we all do that can make the biggest difference when it comes to saving our water supply.