Bring Your Bill Day
We're here to support you
We recognise that everyone should have access to water as an essential service regardless of their circumstances.
That's why we partner with Energy & Water Ombudsman NSW (EWON) to offer face-to-face support for our customers and community at Bring Your Bill days. These days are held at various venues across our local council areas - providing supportive, easy and local access for you.
"We have worked closely with Hunter Water across the last ten years to develop events that give customers the opportunity to discuss their bills with staff face-to-face and online. This valuable collaboration has allowed us to reach an estimated 5000 customers across the Hunter region and we look forward to our ongoing partnership."
What support does Bring Your Bills Days provide for customers?
- Face to face assistance, confidential as required
- Support in understanding your bill
- Payment assistance and extensions
- Issue resolution
- Providing water savings tip
Who are some of the Government and Service Providers?
- Department Human Services
- Service NSW
- AGL
- Energy Australia
- St Vincent De Paul
- Hearing Australia
Upcoming Bring Your Bill days
| Location | Date and time |
|---|---|
| Charlestown | Postponed due to COVID |
| Cessnock | TBC |
| Belmont | TBC |
| Maitland | TBC |