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Community days

We believe everyone should have access to water as an essential service, regardless of their circumstances.

That’s why we attend local community days and occasionally host our own events, offering friendly, face-to-face support to customers across the Hunter region.

These events are a great opportunity to chat with our team, get help with your bill and learn more about local support and services.

Upcoming Events

There are currently no upcoming events. Please check back soon.

Struggling with rising bills?

Come along to Bring your bills - Raymond Terrace and get free, friendly help from energy, water, financial, legal and community support services.

  • 26 Adelaide Street, Raymond Terrace (Worimi Land)
  • Thursday 23 April 2026
  • 10am – 3pm

No appointments needed, just drop in.

What support is available at community days?

  • Face to face assistance (confidential if needed)
  • Help understanding your bill
  • Support with payment plans and extensions
  • Help resolving issues with your account
  • Tips for saving water at home

Contact us

If you have questions about our community days, please get in touch: 

  • Call us on 1300 657 657 (Monday to Friday, 8am – 5pm)  
  • Use Live Chat during business hours